Best Wishes from the team at Open Doors, Although our offices are closed to the public for the time being our staff team continue to be available working from home and continuing to provide the highest levels of service. Thank you to all our clients, Tenants and Contractors for adapting to use of email for general communication as much as possible; this helps us ensure that even with members of our teams working remotely any queries can be answered by the most suitable person. See 'Get in touch' tab for all contact numbers and email adresses. Stay Safe and do let us know should we be able to offer any further help.

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To find a property short or long term, as a family, solo or sharing we have the home for you

We are sensitive to your right to quiet enjoyment, and yet respond quickly to your reports of maintenance. A high percentage of our tenants renew their contracts with us again and again – so we must be doing something right!

Moving in

moving in

Your rental property will be professionally cleaned before you take up occupation and a representative of Open Doors will meet you at the property on the first day of the tenancy to show you how everything works, take meter readings and hand over the keys to you.
If we manage the property you will be given the 24hr emergency number, and if the landlord manages the property you will be given all their contact details.

Moving out

moving out

All deposit monies for our managed properties are registered with The Dispute Service.
At the check-out, our inventory clerk will highlight anything they consider obliged to report to our client, we will then send to you any proposals for deduction and refund any un-disputed sums held. We pride ourselves on being able to negotiate deposit returns swiftly and without recourse to the dispute service.

Maintenance

maintenance

We prefer maintenance to be reported via email to propertymanagement@open-doors.co.uk so we have a written timed record. But all reports are responded to quickly.
We will visit your home at least three times a year to carry out a property visit to ensure all is well and you’re happy.


Tenant Information

   

For more detailed information on our services or for an informal chat contact us via our online enquiry form or telephone us on +44 (0) 1280 821 040.