About us

Open Doors is an independent company that has been established since 1999 specialising in the lettings business. Our success comes from a varied portfolio of properties to suit our many various tenants and, most importantly, referrals from our satisfied clients and customers.

We are members of ARLA, SAFE agents, The Property Ombudsmen and accredited to The National Approved Letting Scheme.

We pride ourselves on the ability to let our property fast, with small voids for our clients. We aim to find an ideal home for tenants who are searching in Buckingham and the surrounding villages.

Meet the Open Doors team

Our dedicated, professional team have many years of experience in the property letting and management industry. We pride ourselves in our high standard of service.

David Gilson

David Gilson

Lettings Director

In 2007 I was studying a RICS degree at Oxford Brookes University specialising in sustainable development and became a College and County tenant. I have always had a real interest in properties and in particular, property investment. Right from the start I could see what a great culture and ethos Mark had created with College and County and in late 2007, I started my journey with C&C and became a viewing agent working part time around my studies.

Some 10+ years on I am now Lettings Director for both College and County and Open Doors.  My goal every day is to ensure that whilst we stay at the cutting edge of the market with new technologies and grow as an agency and team the same care and personal approach that Mark gave when I started is always taken with every Landlord and Tenant to ensure what makes Open Doors great always remains.

Mark Crampton Smith

Mark Crampton Smith

Director

Tea boy and occasional odd job person… Trouble shooter and property sleuth. Taking ownership of Open Doors, an agency that shares the same ethos as our other agency College and County in Oxford, is an exciting challenge. I share my time between both Oxford and Buckingham and I am confident that the staff team can both maintain and improve the services to clients and tenants alike. Through our adherence to ethical letting, we hope to attract more excellent landlords who with strong advice, will continue to invest in their portfolio.

I enjoy game fishing and working my dog and I am also developing my understanding of the local market trends and shifts. If you would like to share your perspective on any of these, perhaps we could meet up for refreshment? Call me on 07775522532

Nicky Tchertoff

Nicky Tchertoff

Property Manager

I have been working in the property industry now for 12 years and throughout my journey I have learnt so much along the way. I have always enjoyed the property management side building up relationships with tenants and landlords and ensuring the properties are well looked after. I really enjoy seeing all the properties and in Buckinghamshire we have some great villages with lovely character properties.

I have recently moved to Milton Keynes which I am still working my way around as there are a lot of roundabouts. I am looking forward to working at Open Doors with a fresh team to ensure all your property needs are met. In my spare time I enjoy glamping in my VW camper van called Jingles and seeing all the sights along the way.

Nicola Halfpenny

Nicola Halfpenny

Area Lettings Manager

I have recently joined College and County as Area Lettings Manager for both the Oxford office and Buckingham office, namely Open Doors. With over 10 years’ experience in the lettings industry, I am looking forward to continuing building successful relationships with all our landlords and being a part of a professional and highly respected agency.

I am a committed team player and take pride in providing the best quality service to all our clients, their properties and our tenants. In my spare time I enjoy horse riding, with my horse May and attending competitions.

Our Accounts Team

Our Accounts Team

Open Door Accounts Dept.

The accounts team are managed by Jane and assisted by Adele & Emma, between us we have over 25 years accounts experience.  We took over the Open Doors Accounts January 2016.

We are all family City “girls” mature and young !!  We are based in Oxford and have enjoyed broadening our skills further with the lovely rural town of Buckingham.

Penny Berrington

Penny Berrington

HR/ Office Management

Born and raised in South Africa I decided to broaden my horizons and moved to the UK in 2008, I have now settled in Oxfordshire and have two beautiful little girls. I have been working with Mark since 2010 at College and County (Letting Agency in Oxford)  where I started off as a Lettings Negotiator and gained knowledge and experience of the industry, I have since changed roles where I now do the HR and the office management for both Open Doors and College and County.

It is a pleasure working for a company that values being ethical and is always striving to be the best that it can be.

Lizzie Brand

Lizzie Brand

Lettings Negotiator

I have been in the property industry for nearly three years specialising in both lettings and property management. I have recently joined the team here at Open Doors and am excited to work alongside Nicola matching tenants to our properties and securing lets for our landlords.

In my spare time I enjoy cycling and will be embarking on a 300 mile ride to Paris this July!

The customer service provided by Open Doors was excellent. I was very impressed. Thank you.

Anonymous, Tenant