About us

Open Doors is an independent company that has been established since 1999 specialising in the lettings business. Our success comes from a varied portfolio of properties to suit our many various tenants and, most importantly, referrals from our satisfied clients and customers.

We are members of ARLA, SAFE agents, The Property Ombudsmen and accredited to The National Approved Letting Scheme.

We pride ourselves on the ability to let our property fast, with small voids for our clients. We aim to find an ideal home for tenants who are searching in Buckingham and the surrounding villages.

Meet the Open Doors team

Our dedicated, professional team have many years of experience in the property letting and management industry. We pride ourselves in our high standard of service.

Courtney Heppell

Courtney Heppell

Property Manager

Originally from Oxfordshire but now living in Buckingham, I have been in the property management industry for around a year and a half. Having previously worked for much more ‘hard-faced’ companies, Open Doors is already proving to be miles above the rest when it comes to delivering that professional yet transparent service that is promised.

I love the challenge of working to deadlines and also as part of a solid team. Although for me one of the most important roles in property management is building trusting relationships with landlords and ensuring that help is on hand wherever necessary.

David Gilson

David Gilson

Lettings Director

In 2007 I was studying a RICS degree at Oxford Brookes University specialising in sustainable development and became a College and County tenant. I have always had a real interest in properties and in particular, property investment. Right from the start I could see what a great culture and ethos Mark had created with College and County and in late 2007, I started my journey with C&C and became a viewing agent working part time around my studies.

Some 10+ years on I am now Lettings Director for both College and County and Open Doors.  My goal every day is to ensure that whilst we stay at the cutting edge of the market with new technologies and grow as an agency and team the same care and personal approach that Mark gave when I started is always taken with every Landlord and Tenant to ensure what makes Open Doors great always remains.

Mark Crampton Smith

Mark Crampton Smith

Director

Tea boy and occasional odd job person… Trouble shooter and property sleuth. Taking ownership of Open Doors, an agency that shares the same ethos as our other agency College and County in Oxford, is an exciting challenge. I share my time between both Oxford and Buckingham and I am confident that the staff team can both maintain and improve the services to clients and tenants alike. Through our adherence to ethical letting, we hope to attract more excellent landlords who with strong advice, will continue to invest in their portfolio.

I enjoy game fishing and working my dog and I am also developing my understanding of the local market trends and shifts. If you would like to share your perspective on any of these, perhaps we could meet up for refreshment? Call me on 07775522532

Nicola Halfpenny

Nicola Halfpenny

Area Lettings Manager

I have recently joined College and County as Area Lettings Manager for both the Oxford office and Buckingham office, namely Open Doors. With over 10 years’ experience in the lettings industry, I am looking forward to continuing building successful relationships with all our landlords and being a part of a professional and highly respected agency.

I am a committed team player and take pride in providing the best quality service to all our clients, their properties and our tenants. In my spare time I enjoy horse riding, with my horse May and attending competitions.

Our Accounts Team

Our Accounts Team

Open Door Accounts Dept.

The accounts team are managed by Jane and assisted by Adele & Emma, between us we have over 25 years accounts experience.  We took over the Open Doors Accounts January 2016.

We are all family City “girls” mature and young !!  We are based in Oxford and have enjoyed broadening our skills further with the lovely rural town of Buckingham.

Penny Berrington

Penny Berrington

HR/ Office Management

Born and raised in South Africa I decided to broaden my horizons and moved to the UK in 2008, I have now settled in Oxfordshire and have two beautiful little girls. I have been working with Mark since 2010 at College and County (Letting Agency in Oxford)  where I started off as a Lettings Negotiator and gained knowledge and experience of the industry, I have since changed roles where I now do the HR and the office management for both Open Doors and College and County.

It is a pleasure working for a company that values being ethical and is always striving to be the best that it can be.

Stephanie Bulger

Stephanie Bulger

Senior Property Manager

I have been in the property industry for a number of years based in Aylesbury, starting out in sales and then moving into Lettings & Property Management in 2005…….Time flies when you are doing a job that you love especially as no two days are ever the same!

In 2016, I moved to Buckingham with my husband & daughter, and I am elated to have joined such a fantastic team here at Open Doors and I especially enjoy meeting all our landlords and tenants, building up new relationships and continuing to give the excellent customer service that Open Doors is known for.

The customer service provided by Open Doors was excellent. I was very impressed. Thank you.

Anonymous, Tenant